Complaint Investigation Report

LPA found during interviews on 7/25/25 that facility is not preventing clients from watching explicit material in their rooms however regulations allow for residents to watch what they would like per their personal rights. LPA also found through interviews that C1 has headaches and sometimes needs Tylenol however it is as needed and C1 does not express a need. LPA advised staff to try to ask clients more about their pain and offer medications as needed. Therefore both allegations are UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.