Senior Care Records.

Complaint Investigation Report

Brookdale San Ramon, San Ramon02/07/2025Licence 079200355

Census80
Date signed02/07/2025 10:30:19 AM
The inspector’s account

LPA also interviewed the health and wellness director (HWD) who stated that R1 was told that they could not return to the facility with a stage 3 wound. ED and HWD both stated that the resident could return once the wound was no longer a stage 3. There was no documentation available for the LPA to review the official diagnosis of the wound. Title 22 s tates , " (a)Persons who require health services for or have a health condition including, but not limited to, those specified below shall not be admitted or r e tained in a residential care facility for the elderly:(1)Stage 3 and 4 pressure injurie s " . R1 never received an official eviction letter and relatives removed R1's belongin gs. Therefore the allegation " Illegal eviction" is UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction