Complaint Investigation Report

ED states that eviction letters resemble a bill and when LPA interviewed R1 they stated that they got a bill not an eviction letter. LPA also interviewed S1 who stated that they have never heard staff speak to any residents directly about being evicted. S1 states that they do recall a conversation with R1 and the topic of eviction but that R1 was talking to other residents about it during meal time. R2 and R3 do not recall hearing about a resident being evicted.

On the allegation of staff not meeting residents needs LPA interviewed R1, R2, and R3. R2 and R3 both felt that their needs are met at the facility. When LPA interviewed R1 it was found that R1 felt that their needs were not being met but that it was their personal caregiver that was supposed to be providing a 1:1 that was not meeting their needs and that they had no complaints with the facility staff.

LPA also obtained a copy of what an eviction notice looks like for reference.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .