Senior Care Records.

Complaint Investigation Report

Brookdale San Ramon, San Ramon10/07/2021Licence 079200355

Census43
Date signed10/07/2021 03:46:23 PM
The inspector’s account

Information obtained alleging staff makes inappropriate comments towards residents. However, 5 of 5 residents said staff never made inappropriate comments towards residents nor witnessed staff making inappropriate comments towards other residents.

Although the allegations may have happened or is valid, there are not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction