Complaint Investigation Report

On the allegation " Administrator is threatening eviction" the following was found: LPA reviewed correspondences between Client 1 (C1) responsible party and Licensee and observed that the Licensee did mention finding new placement for C1 due to challenges with communicating and collaborating with C1's responsible party therefore the allegation "Administrator is threatening eviction" is substantiated. LPA has already addressed and cited for the illegal eviction on complaint 15-AS-20250528104443 and will no be reciting.

On the allegation " Administrator is restricting resident’s ability to have visitors" the following was found: LPA reviewed correspondences between Client 1 (C1) responsible party and Licensee and observed that the Licensee did request that C1 not visit for the first 30 days of C1's placement and put it into the admissions agreement. Therefore the allegation "Administrator is restricting resident’s ability to have visitors" is substantiated.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

Exit interview conducted. Appeal Rights and a copy of this report provided.