Complaint Investigation Report

Staff did not intervene to prevent client from harming other client in care

RP was a former client who lived at the facility stated that RP had an altercation and was being bullied and called names by C1 resulted in a fall and hitting RP head. RP stated that staff witnessed the altercation and this would happening on a regular basis. During interview with S1 and S2 it was revealed that RP seeks attention and fabricates stories to get attention. During record review of intake assessment, it reveals that client exhibits attention seeking behaviors, and has history of polysubstance abuse. S2 stated that RP informed S2 that RP was hit and fell to the ground when S2 check it was not witnessed and no incident reported. Therefore the allegation above is Unsubstantiated.

Staff allowed client to speak inappropriately to other client in care

During interview RP stated that clients were being verbally abusive. RP stated that there were 2 staff that would witness the verbal abuse happening but would not intervene. RP could not provide the name of staff members. Therefore the allegation above is Unsubstantiated.

Based upon records review, interviews conducted, and observations made, the Department has investigated the above allegations and found that they are Unsubstantiated.

A finding that the complaint allegation/s are Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted and a copy of this report provided