Complaint Investigation Report

Allegation: Staff did not intervene when residents assaulted another resident

RP reported Staff did not intervene when residents assaulted another resident. Interviews with staff and clients revealed that the facility intervened during altercations between clients C1, C2 and C3. While interviewing C1 revealed that when C1 is triggered C1 shouts and calls people names and makes racial slurs. C1 stated that after C1 calms down C1 is sorrowful for C1's words. Interview with C2 revealed that C1 called C2 a bitch and the N word. C2 stated C2 then lost control and slapped C1 around. C2 also stated that C1 told C2 to go back to where C2 came from. Interview with C3 revealed that C3 was C1 roommate and C1 seemed to be nice, but started calling C3 a bitch and N word which triggered C3. C3 stated that C1 would be talking a lot of stuff and would be upsetting C3. C3 stated that C1 accused C3 and a friend of C3 of stealing C1s items such as clothes, food, water, soda and a red Jesus hat. C3 also stated that C1 talks talks and talks and calls C3 the N word and bitch along with other African American Clients in the facility. C3 stated that C3 got upset when C1 was calling C3 the N word and talking about C3's friend and C3 threw a chair at C1. C3 also stated that C1 is not innocent and is really aggressive with C1's words. Interview with S1 revealed that C1 has been targeting the African American clients and calling them the N word. Interview with S2 revealed that C1 was roommates with C3 for a short period of them when C1 first moved into the facility, and C3 was moved to another apartment. S2 stated that C1 also uses racial slurs with staff as well. S2 stated that C1 uses multiple racial slurs with staff and clients, the facility is in talks with C1 case manager about moving C1 to a facility that would be a better fit for C1. Interview with S3 revealed that C1 is not aggressive but is verbally abusive with C1 words, S3 can recall one time when C1 triggered another client C2 with racial slurs and C2 slapped C1 and staff intervened by separating and redirecting the two and called the police. Interview with S4 revealed that C1 was using racial slurs and a client that has been moved got upset and hit C1, the staff intervened by separating and redirecting the clients and calling the police. Interview with S5 stated S5 heard C1 saying no don't take my walker and S5 ran out and C1 stated that a client which has been moved from the facility was beating C1. S5 called security while separating the two. S5 also stated that C1 stated that C1 is tired of living with these N words all around and was pointing at African American clients. S5 also stated that C1 has called S5 the N word as well.