Senior Care Records.

Complaint Investigation Report

Chrisjell Adult Care Services, Rodeo01/27/2026Licence 079200307

Census6
Date signed01/27/2026 12:20:45 PM
The inspector’s account

Allegation: Staff member physically abused resident in care.

During the investigation LPA interviewed S1, S2, W1, W2 and C1. S1 reported That one has behavioral issues and may become upset and refused to follow staff guidance. When upset and having behavioral issues C1 may destroy whatever C1 has C1 hands on, C1 will throw items, hit the walls rip clothing and also property destruction, staff attempt to redirect C1 either to C1 bedroom or to the yard where C1 enjoys gardening in order to help C1 calm down. S1 reported that C1 has a history of making false statements. C1 has previously made untrue statements including a claim that C1 was afraid of C1s father. S1 Stated that C1 also made a claim that there was a staff member at the day program that was abusive towards C1, there was a meeting and it was reported that the staff member had never worked with C1. S1 stated that S1 is 110% sure that S2 would not hit C1, S1 described S2 as a good person and stated that C1 is also a good person and that the two have a positive personal connection S1 also stated that S2 cuts C ones hair every two to three months and also goes on outings with S2 on the weekends bowling movies and other activities. Have you with S2 report that 2 has never been able to see one or any stated that C1 an S2 are good together C1 has also stated that they are best friends. S2 stated that on the weekends S2 takes day one out into the community and some occasions they're in the backyard gardening and the two work well together, S2 stated that C1 interacts well with other residents S2 stated that C1 has behaviors but when that happens S2 redirects C1 with one settings, gardening or directing C1 bedroom. W one reported that W2 informed the one that C1 was complaining that C1 was hit in the stomach at the facility where C1 lives. W 1 took C1 out on a short walk and asked C1 what happened at the boarding care home. W1 stated that C1 informed W one that staff punched C1 in the stomach and ripped C ones shirt W1 also stated that C1 clinched C1's fist, W1 asked to see C1 stomach area and W1 reported there was no bruising our scars. W1 Also reported that C1 informed W1 that S2 gave C1 a buzz cut without C1's permission. W2 reported that C1 reported to W2 that C1 was getting hit and shoved and punched in the stomach and C1 was afraid of that happening again at the facility, W2 then reported the incident to W1.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction