Complaint Investigation Report

Allegation: Facility staff hit resident with a back scratcher.

Responsible Party (RP) reported R1 told RP that R1 was getting hit on R1 legs with a back scratcher. LPA conducted interviews with S1 and S1 stated that the back scratcher belongs to R1 roommate and was located on the dresser. S1 stated that S1 has never hit or knows of any staff that has hit R1 with the back scratcher. LPA interviewed S2, S2 stated that S2 has never hit R1 with a back scratcher. S2 stated that due to R1 diagnoses that R1 would curse at S2 and request S2 not to touch her. S2 stated that R1 would apologize to S2 at the end of the day. Therefore the this allegation is un-substantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations Facility staff failed to timely seek medical attention to address resident's change in condition and Facility staff hit resident with a back scratcher are unsubstantiated.