Senior Care Records.

Complaint Investigation Report

Family Courtyard, Richmond01/19/2023Licence 075600757

Census45
Date signed01/27/2023 09:43:31 AM
The inspector’s account

LPA, S1 and S3 inspected the facility; LPA observed an infrared heat tent to radiate any unseen bed bugs and saw where mouse traps were strategically placed throughout the entire facility. Upon arrival on 10/19/22, LPA observed clothing items, bedding and stuffed animals that were placed in plastic bags, and a cleaning utility cart with cleaning supplies in the hallway near the door entrance of room #14.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided to Norma Tejero, Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction