Senior Care Records.

Complaint Investigation Report

Pleasant Hill Oasis, Pleasant Hill03/12/2025Licence 079200765

Census48
Date signed03/12/2025 05:33:49 PM
The inspector’s account

Allegation: Staff did not follow the directives of resident's doctor.

On 03/11/2025, LPA interviewed witness (W). W1 stated that resident (R) R1 told them that they were given a medication before their scheduled surgical procedure and was not supposed to take that medication.

On 03/12/2025, LPA interviewed staff (S). S1 stated that there were no doctor's orders instructing the Med Techs to not administer the medication. S1 stated that they were not informed by R1 that they were having a procedure until the day before. S1 stated that R1 will not give them any copies of doctor's orders or After Visit Summary when they are seen at the doctor or Emergency Room (ER). S1 stated that R1 is their own responsible party.

LPA reviewed the latest Physician's Report (LIC602-A) that indicates R1 is able to administer own prescription medication with an explanation, "but may need reminders." S1 stated that they called and spoke with the nurse care coordinator to get clarification and advised that the LIC602-A was not appropriate. S1 stated that R1 has an scheduled appointment with their primary care physician in April and will get the physician's report updated regarding medications and if they are able to leave the facility unassisted.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction