Facility Evaluation Report

On 01/17/2025, at 11:15 am, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct a Case Management visit regarding an incident that was reported to Community Care Licensing Division (CCLD) on 01/07/2025. LPA met with Campus Administrator, John Carswell, and explained the reason for the visit.

The incident reported that Client (C) C1 and C2 (both roommates) were bitten by bed bugs and transported to the Emergency Room to be examined. LPA interviewed Staff (S) S1. S1 stated that pest control came out the same day to inspect the rooms and confirmed that there were bed bugs. S1 stated that pest control completed a treatment for bed bugs the same day and that staff double bagged all items, laundered clothes at high heat and closed off the infected rooms for the next three (3) weeks. S1 stated that C1 and C2 returned back to the facility and were moved to a different bedroom.

Exit interview conducted and a copy of this report was provided.