Complaint Investigation Report

Allegation: Staff did not provide adequate supervision resulting in client touching another client(s)

On 09/15/2025, LPA L. Alexander interviewed W1 stated that C1 stated at around 12am that day, C2 came to their room and was rubbing on their thighs. C1 told C2 to stop 3 times before they would stop. C1 stated that this made them feel uncomfortable. C1 stated that there were no staff doing rounds and checking rooms.

On 09/18/2025 LPA L. Alexander interviewed C1 that stated the other day, C2 came to their room at midnight while they were asleep and C2 was rubbing their thigh, massaging their knee and touching their leg. C1 stated that they told C2 to stop, go to their room and leave them alone. C1 stated that C2 finally left them alone. C1 stated that they felt uncomfortable. LPA interviewed C2 that stated they use to hug C2 and C3 but didn't know that there was a policy of no more touching clients. C2 stated that they went to C1's room to wake them up and didn't think it matter because C1 is my friend. C2 stated that they were only rubbing C1's leg only to try to wake them up. C2 stated that they had a meeting with S2 on a previous incident to discuss boundaries. C2 stated that they don't talk to C1 anymore. LPA interviewed S1 that stated on 09/16/2025 they had a discussion to go over boundaries and not to enter into each others room. S1 further stated that they started doing 15 minute Q-checks on C2. C3 was out in the community so wasn't available to interview. S2 was not available to be interviewed.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.