Complaint Investigation Report

Allegation: Staff did not prevent resident from engaging in physical altercations with other residents resulting in injuries.

During the investigation, the LPA conducted interviews of witnesses (W), staff (S), and clients (C).

On 09/27/2024 LPA interviewed W1. W1 stated that C5 gets into physical altercations with other residents and that the administrator does not do anything about the physical altercations amongst the residents. W1 stated that C5 has been in physical altercations with staff as well as has hit a staff. W1 stated that C1 and C3 have been in physical altercations as well as C3 spitting on C1. W1 stated that residents get jumped, sustain black-eyes and bloody injuries. W1 stated that there was no behavioral crisis intervention enforced by administration.

On 10/14/2024 LPA interviewed W2. W2 stated that they know of residents punching another resident in the face and that the resident was traumatized after the incident.

On or around 09/30/2024 LPA interviewed S3, S4, S5, S6 and S7. S3, S4, S5, S6 and S7 all stated that there have been physical altercations among the residents. S3, S4, S5, S6 and S7 all stated that physical altercations included residents spitting, swinging punches, throwing chairs, signs and liquids at other residents and staff. S3, S4, S5, S6 and S7 all stated that training does not cover de-escalation with physical violence between residents.