Complaint Investigation Report

075601363-5-22-2023-15-AS-HHUL-CS4V2G-20230523160304

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/10/2022 and conducted by Evaluator Grace Luk

COMPLAINT CONTROL NUMBER: 15-AS-20220110120012

On 5/22/2023 at 9:15AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a complaint investigation and deliver findings in regards to the allegation above. LPA met with Executive Assistant, Laura Leake-Mosley and explained the purpose of the visit.

During the course of investigation, LPA interviewed 3 staff and complainant. LPA also obtained and reviewed admission agreement, email correspondence, issue check, and bank clearance information. Interview with staff revealed the most recent check was issued on 2/10/2022 to R1's family and the check cleared on 2/16/2022.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted. A copy of this report provided.