Complaint Investigation Report

fat when weighed. S3 stated the only thing he said was that her weight was the same as the previous month as he recorded it in our weight log. S4 during interview that no one said anything to C1 ever. LPA reviewed weight chart for C1. The weight charted indicated that C1 had remained the same weight give or take a few ounces from January 2024 to the time C1 moved from facility. W2 stated during interview that there have been instances where C1 could say staff did something but it was later found that the incident did not occur.

Allegation: Staff are not allowing a resident to attend social events.

Based on initial interview W1 stated staff would not transport client to social events. S1 and S2 stated during interview that C1 had attended a fair in Antioch with the day program earlier in the day and wanted to attend the fair when she came home but S2 could not transport C1 being the brakes on the vehicle was in disrepair. C1 stated during interview that S2 said something was wrong with the car and couldn’t take her, but normally S2 will take her where she wants to go.

Allegation: Staff are not allowing a resident to make purchases.

W1 stated during initial interview that when C1 wants to buy things the staff tells C1 she can’t. S1 stated that C1 buys what she wants. If C1 want something bought offline C1 will ask S1 to order it and then give the money for the items. S2 stated C1 buys anything she likes, but there have been times where S2 tried to discourage C1 due to the item is too expensive or unnecessary. S2 stated she’s concerned because C1 doesn’t always return with the right amount of change or receipt which the facility needs for the ledger. C1 stated during interview that there are not any issues with spending her money, she buys what she wants.