Complaint Investigation Report

intentions that staff would be able to assist R1 with conditions that required a skilled professional to handle. W1 stated S1 affirmed that S1 was licensed to aid R1. W1 further stated home health was to begin on 4/23/2024 for R1 but being that the staff was not trained to assist R1 with the level of care that was needed home health denied R1’s admittance to services. W1 stated there was a conversation with S1 and S1 sent R1 to the emergency room. S2 stated during interview that R1 came and left the same day but did not give a date. S1 stated during interview that R1 was discharged to facility on 4/24/2024, on hospice services.

Deficiency is cited per Title 22 California Code of Regulations and listed on LIC9099D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties.

Based on LPA’s interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.