Complaint Investigation Report

Interviews with staff and complainant revealed client has a two to one (2:1 staffing ratio) and client (C1) was left in a van alone while staff (S1) experienced a medical emergency. Record review revealed C1 has a two to one (2:1 staffing ratio) during AM and PM shifts. Record review also revealed, Licensee did not report the incident to Community Care Licensing (CCL).

Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22, are being cited on the attached LIC9099D.

Exit interview conducted with Jeremy Usana. A copy of this report and appeal rights provided.