Complaint Investigation Report

079200618-9-4-2024-15-AS-HHUL-DA4SNU-20241016140208

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/29/2024 and conducted by Evaluator Tonica Syess-Gibson

COMPLAINT CONTROL NUMBER: 15-AS-20240829105836

Staff are not ensuring that resident's are adequately fed while in care.

On 09/04/2024 at 12:51PM, Licensing Program Analysts (LPAs) T. Syess-Gibson and David Doidge arrived to conduct a complaint investigation. LPAs met with Jeremy Usana, Administrator and explained the purpose of the visit.

LPAs interviewed staff and obtained the following documents: Physician Reports, and weekly meal menu. LPAs observed there is a minimum of 7-day non-perishables and 2-day perishables foods for clients in care. During interview S1 informed LPAs two (2) of the four (4) clients are on special diets per doctors orders.

Based on interviews conducted and observations made, and while the allegation may be valid, there is not a preponderance of evidence to prove the alleged violations did, or did not, occur. Therefore, the allegation is UNSUBSTANTIATED.