Complaint Investigation Report

Allegation: Staff spoke inappropriately in front of resident in care.

During the investigation, LPA interviewed four (4) staff members, based on interviews with staff, staff treat clients with respect and do not speak inappropriately to the clients. S1 stated he have not been notified or observed any inappropriate behavior from staff towards clients. LPA wasn’t able to interview client, client in non-verbal.

Based upon the interviews during investigation. The above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of this report provided.