Complaint Investigation Report

LPA received a complaint alleging that there was an incident witnessed by day program staff where facility staff was getting her hair pulled by R1 and that facility staff (S2) twisted R1’s nose to get him to release his grip on her hair.

S2 stated that she used the re-direction strategy of giving R1 his iPad to get him to release his grip on her hair.

LPA was not able to interview R1 as he is non-verbal. There were no other witnesses to the incident.

This agency has investigated the complaint alleging physical abuse. We have found that the allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, a copy of this report provided.