Complaint Investigation Report

S1, S2, S3, S5 all denied using broom or other objects to hit residents when residents are having behaviors which were confirmed with Administrator, S4 and S6. Administrator stated she never receive any complaint about staff using objects to hit or scare residents. All staff interviewed stated R3 has behavior of grabbing and throwing objects including broom to the staff but not the staff using broom to scare R3. These was confirmed by LPA upon review of R3's documents.

Based on interviews conducted and review of documents, and LPA unable to obtain information from residents, R1 and R2, the allegation is unsubstantiated. An unsubstantiated findings means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview conducted and copy of this report provided.