Complaint Investigation Report

Based on R1’s Individual behavior support plan (ISP), one of R1’s behavior was false allegation against staff.

Based on staff interview, they are not aware of any staff handling anyone roughly. Staff stated that they have not witnessed or heard any staff acting inappropriate behavior towards clients in care. R1 no longer live at the facility. LPAs also attempted to interview other clients, but clients did not answer LPA’s questions.

LPAs observed during the visit that clients are comfortable, well dressed and staff are attending to each clients in care.

Based upon the information obtained during investigation. The above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conduct and a copy of this report provided.