Complaint Investigation Report

079200360-2-14-2023-15-AS-KHOS-CQRLSB-20230410090029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/10/2023 and conducted by Evaluator Grace Luk

COMPLAINT CONTROL NUMBER: 15-AS-20230210162148

On 2/14/2023 at 1:10PM, Licensing Program Analysts (LPAs) G. Luk and L. Alexander arrived unannounced to conduct complaint investigation and delivered findings in regards to the allegation above. LPAs met with Clinical Team Lead, Ash Ziyar and informed him the reason for visit.

During the course of investigation, LPAs interviewed 4 clients and 2 staff. LPAs also obtained and reviewed discharge summary for 5 clients. Interview with clients indicated they did not witness any clients being evicted from the facility. Interview with staff revealed that the facility is a 14-day program and clients with planned discharges would have a discharge placement.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted. A copy of this report provided.