Complaint Investigation Report

All residents that were interviewed have regular visits from family members without any difficulty visiting. The facility provided 5 copies of testing waivers that includes the procedures to follow for COVID-19 quarantining. A mitigation plan is on file in the event there is a COVID-19 outbreak within the facility.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED,

Exit interview conducted and a copy of this report provided to Sonja Givens, Administrator.