Complaint Investigation Report

AGPA interviewed 5 residents, 5 of 5 residents are satisfied with housekeeping. During the tour on 4/4/23, AGPA observed facility appeared to be sanitary and well kept.

Allegation: Residents are not provided adequate meals

AGPA interviewed 5 residents and 5 of 5 residents stated they are provided adequate meals. Although 2 of 5 expressed food did not have enough salt, there were no issues on the amount of food that are being provided. S2 stated salt are provided to each table if residents want to add salt to their meals.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted with Executive Director and a copy of this report provided.