Senior Care Records.

Complaint Investigation Report

Good Shepherd of Danville, Danville08/01/2024Licence 079201257

Census6
Date signed08/01/2024 01:11:31 PM
The inspector’s account

079201257-8-1-2024-15-AS-KHOS-D97JF3-20240917070005

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/11/2024 and conducted by Evaluator Alona Gomez

COMPLAINT CONTROL NUMBER: 15-AS-20240411112652

Staff did not provide adequate food service

On 8/1/2024 at 12:00 PM, Licensing Program Analyst (LPA) A Gomez arrived unannounced deliver findings in regards to the allegations above. LPA met with Administrator, Maria Arceo and explained the purpose of the visit.

During the investigation LPA obtained a copy of an eveiction letter that was issued illegaly. LPA also conducted interviews in regards to what residents eat at meals and found that meals were not adequate.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction