Complaint Investigation Report
The complaint alleges that staff do not ensure facility is free of mal odors.
The LPA visited the facility and directly observed Room 104, where R1 lived while at the facility. The LPA also inspected the patio drain just outside of Room 104, where the malicious odors were alleged to have originated. The LPA did not smell any malicious odors, and the facility records showed no previous complaints of odors. The review of the records and direct observations by the LPA do not support the allegation.
The complaint alleges that staff do not ensure facility is kept in good repair.
The LPA visited the facility and reviewed maintenance records. The LPA observed the facility being in full working order. The LPA’s record review showed that regular maintenance is being conducted at the facility. The LPA’s observations and review of the records do not support the allegation.
Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove them; therefore, the allegation is UNSUBSTANTIATED .
Exit interview conducted and a copy of this report was provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction