Complaint Investigation Report

On the allegation: Staff did not timely address a resident's change in medical condition. On 8/9/2025 when facility staff observed that R1 was confused and Lethargic they notified R1's family and PCP. R1 was taken to the hospital and evaluated where it was found that R1 had a UTI.

Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.