Complaint Investigation Report

Allegation: Staff does not ensure window coverings are in good repair in residents room

On 10/21/2025 LPA L. Alexander interviewed Staff (S) and Resident (R). S1 stated that a few weeks ago R1 pulled the window blinds down and expressed that they didn't like the blinds which were hanging in their room. S1 stated that they decided to order curtains instead for R1's room and since then there hasn't been any issues. LPA observed that the window coverings including the curtain bracket that holds the curtain rod was secured and fasten. R2 was in the room and stated that the window coverings were replaced. R1 was not available during the visit.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.