Facility Evaluation Report

On 01/22/2026 at 2:25 PM, Licensing Program Analysts (LPAs) P.Manalo and A. Christy arrived unannounced to conduct a Case Management inspection of Qcare Residential Facility III. LPAs met with Assistant Administrator (ADM), Gladys Cuevas Villa, to ensure the facility is in compliance with applicable statues and regulations.

During the visit, LPAs conducted interviews with residents and staff. Based on interviews, 2 of 3 residents stated that the facility is comfortable. Interviews with staff revealed that there are no live-in staff in this facility and that staff are receiving their paychecks on time and with no issues. LPAs observed the California Minimum Wage and Industrial Welfare Commission Wage Orders poster but is not the updated year.

LPAs conducted a tour of the physical plant and observed the following deficiencies:

At 2:30 PM, interview with S1 and Assistant ADM revealed that there is only one staff per shift.

At 2:45 PM, LPAs observed the facility does not have sufficient food for all the residents in care.

At 2:50 PM, LPAs observed Lysol Wipes unlocked in R1’s room and the tool shed with chemicals.