Complaint Investigation Report

It was alleged resident has an unexplained injury. Based on information obtained by reporting party, resident (R1) had missing teeth. However, interview with S2 and S3, revealed that R1 had extractions completed. F1 stated R1 is seen by a dental hygienist every two months and provides recommendation of dental work that is needed.

It was alleged staff do not ensure resident has his glasses. However, based on interview with S2 and S3, R1 has a habit of removing glasses after staff puts it on. According to F1, R1's optometrist stated R1 does not really need glasses.

Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided to Memory Care Director.