Complaint Investigation Report

Interview with witnesses revealed that C1 moved to a sister facility, Elwyn California - Keith on 5/27/2025. W2 stated that the dentist recommended 2 teeth extractions for C1 in November 2024 and facility staff did not follow up with dental provider. W2 stated C1 end up having all 8 teeth extracted and C1 does not have anymore teeth currently.

Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22, are being cited on the attached LIC9099D.

Exit interview conducted. A copy of this report and appeal rights provided.