Senior Care Records.

Complaint Investigation Report

Concord Royale, Concord12/12/2024Licence 075600578

Census88
Date signed12/12/2024 10:46:00 AM
The inspector’s account

075600578-12-12-2024-15-AS-YFLS-DC8RD7-20241223115525

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/05/2024 and conducted by Evaluator Alona Gomez

COMPLAINT CONTROL NUMBER: 15-AS-20241205132733

Executive Director, Maria "Connie" Kuhlmann

Facility staff did not maintain passageway(s) free from obstruction

On 12/12/2024 at 9:50 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct the initial visit and deliver findings for the above allegation. LPA met with Executive Director (ED) and explained the purpose of the visit.

LPA informed ED of the allegation and ED immediatly stated that "Yes there were exits blocked". ED stated that they were blocked for gardening and are now clear. LPA toured facility and observed that all exits are now clear.

Based on LPAs interview conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction