Complaint Investigation Report

Allegation: Staff do not provide resident with a variety of food options.

Based on interviews with C1, C2, C3, it was revealed facility has a menu in place based on preference cards they filled out. However, all clients revealed that they are not allowed to request alternative meals or are dissuaded by staff members from making said requests.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

Exit interview conducted and a copy of report was given .