Complaint Investigation Report

RP stated that RP went to the facility in April 2024 and observed the residents were still in the middle at 1:30 pm. RP stated that one of the residents was upset because they are given lunch late,

W1 stated that W1 was at the facility in April 2024, day other than the day RP was at the facility. W1 stated she was at the facility at 11:00 am and residents were not served lunch until the time she left at 2:00 pm.

Based on information gathered. the preponderance of evidence has been met, therefore, the allegation is substantiated.

Deficiency is cited from Title 22 California Code of Regulations and listed on 9099D. Failure to submit proof of correction by plan of correction due date and any repeat violation within 12 month period may result in civil penalty,

Deficiency and plan and proof of correction were discussed with the administrator,

Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.