Complaint Investigation Report

Allegation: Facility does not have enough staff to meet resident's needs.

During the course of interview, Administrator stated that there were staff that walked out from their job, but facility immediately contacted staffing agency and called corporate department to help out with staffing. LPA observed staffing agency and corporate staff during the visit.

Based on interviews conducted and records reviewed, the preponderance of evidence standard has not been met, therefore the allegation is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it did or did not occur.

Exit interview conducted and a copy of this report provided.