Complaint Investigation Report

Allegation: Administrator is not present in the facility a sufficient amount of time to manage the daily operations

Based on observation and record review, Administrator isn’t present in the facility a sufficient amount of time to manage the daily operations. LPA observed previous visits conducted Direct support staff was present. LPA observed during visits on 03/27/2023 at 12:15pm, 03/15/2024 at 2:14pm and 05/20/2024 at 2:20pm, Administrator wasn’t present during visits.

Allegation: Staff are not adequately trained

Based on record review LPA observed S3 and S6 training recorders were not current and S4, S5 and S7 training records were missing.. LPA observed S3 training records were dated 08/02/2023 and S6 training records were dated 06/29/2023.

Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED . California Code of Regulations, Title 22, are being cited on the attached LIC9099D .

Exit interview conducted. A copy of this report and appeal rights provided.