Facility Evaluation Report
On 11/12/2024 at 1:26PM, Licensing Program Analyst (LPA) T. Syess-Gibson arrived unannounced to conduct a Case Management Legal/ Non-compliance visit. LPA met with care staff, Francis Bucas. Francis contacted Administrator via telephone, LPA was informed by Kavitha Administrator, of being at work and gave authorization to Francis Bucas, care staff to sign reports.
LPA observed that care staff was sitting with two residents watching television when LPA entered the facility.
LPA did a walk through the facility including bathrooms, kitchen, living room, and outdoor area.
LPA observed two (2) residents sitting in the common area watching television and two (2) residents in their bedroom in the bed with television on.
LPA requested staff files for review, care staff stated she didn’t have the key and contacted Kavitha Pramod via telephone. Kavitha explained that the key is with her and that she will leave the key tomorrow with staff. LPA explained to Administrator, the importance of files being readily accessible to Licensing for review during all visits.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction