Senior Care Records.

Complaint Investigation Report

New Rivershore Care Home, Bay Point09/20/2024Licence 075600075

Census4
Date signed09/20/2024 03:44:51 PM
The inspector’s account

RP stated during interview that R1 was to be discharged from Sutter Delta Hospital in Antioch on 9/16/2024, but S1 refused to let R1 return to the facility. R1 was to be discharged with the assistance of home health. S1 stated the facility is no longer able to provide the care necessary for R1 and that's why she refused. S1 stated it is hard to take care of S1 due to R1 being heavy and not listening. S1 showed LPA an invalid eviction letter that was given to R1 on 8/14/2024. R1's condition have not changed

Deficiency is cited per Title 22 California Code of Regulations and listed on LIC9099D. Failure to submit proof of corrections (POC) by plan of correction due dates and/or any repeat deficiencies within a 12-month period may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction