Complaint Investigation Report

079200174-8-26-2022-15-AS-KHOS-CHTLZR-20220831091221

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/25/2022 and conducted by Evaluator Daisy Panlilio

COMPLAINT CONTROL NUMBER: 15-AS-20220825162834

On 08/26/22 at 4:49PM, Licensing Program Analyst (LPA) Daisy Panlilio conducted an unannounced complaint visit, met with administrator (ADM) and staff (S1), gathered relevant information on the allegations and delivered the investigation findings.

During visit, LPA toured the facility with staff (S1). LPA did not observe any ants on the walls, floors, windows, doors in common areas, bedrooms, bathrooms and kitchen. LPA also did not observe any ants on each clients' clothes or person. Administrator showed LPA Ortho and Raid insect sprayers staff use to eliminate and control any insect infestation at the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is unsubstantiated.

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided via email.