Complaint Investigation Report

Allegation: Uncleared staff providing care to the residents

Based on interview with W1 facility is employing staff to care for clients but not making sure they are eligible. LPA checked facility staff schedule against guardian and observed all staff on schedule is cleared and associated to the facility.

Allegation: Staff are engaging in inappropriate behaviors with residents

Based on interview with W1 staff smoke marijuana and drinks alcohol with client. LPA interviewed client and staff on complaint 15-AS-20240507154912 on 05/07/2024. S1, S2, S3, and C1 all stated that staff do not smoke with client.

Allegation: Staff are falsifying staff files

W1 stated on initial interview that the facility was falsifying files. W1 stated during additional interview that W1 heard somebody say files were being falsified, W1 did not witness anything. LPA reviewed client and S1, S2, S3, and S4 files and all appear to be originally signed and not falsified.

Allegation: Staff are not able to effectively communicate with residents

W1 stated during interview that there is a male and female that is not able to communicate with residents but W1 was unable to provide names. Client stated during interview that he does not have a problem communicating with any of the staff. LPA interviewed S2, S3, and S4, none of the staff had a problem with communication.

Based upon the information obtained during investigation. The above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of report was given .