Complaint Investigation Report

*This is an amended report from 12/23/2024 to add civil penalties*

interview that staff leaves him alone all the time. C1 stated that most of the time he doesn’t want to go on the outings with the other facilities and he stays at home without supervision.

Allegation: Staff are not properly qualified to care and supervise clients in care.

Witness stated during initial interview that staff are unqualified to care for clients. Based on record review LPA observed 3 of 5 staff did not have a health screening or first aid certification, which two (2) were working at the time of the visit.

*A civil penalty of $500.00 was assessed for lack of supervision*

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

Exit interview conducted. A copy of the appeal right, LIC421M, and this report provided.