Complaint Investigation Report

The hospital evaluated R1 and confirmed he had scabies on 10/02/23. ADM immediately contacted local public health and implemented infection control plan.

ADM stated all residents’ linens and clothing were hot water washed and cleaned on 10/03/23. Additional staff was hired to implement infection control. ADM stated all staff and residents were evaluated for scabies and only one resident (R2) displayed itching. ADM stated R2 is scheduled to see his doctor on 10/06/23 for evaluation & treatment. ADM stated R1 is scheduled to come back from the hospital on 10/05/23.

Based on records review, interviews conducted, and observations made, the department has investigated the above allegation that the facility staff are not treating for scabies and found it to be unsubstantiated. A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation that the facility staff are not treating residents for scabies is unsubstantiated.

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.