Complaint Investigation Report

079201172-5-16-2023-15-AS-BFOG-CRY65Y-20230518203107

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/09/2023 and conducted by Evaluator Daisy Panlilio

COMPLAINT CONTROL NUMBER: 15-AS-20230509104128

Staff mishandled the residents medication records

On 05/16/23 at 12:45PM, Licensing Program Analyst (LPA) D Panlilio conducted an unannounced complaint visit, met with administrator and delivered investigation finding. LPA explained the purpose of the visit with administrator.

During investigation, LPA reviewed random 6 residents' (R1, R2, R3, R4, R5, R6) centrally stored medication logs with corresponding medication administration records for April & May 2023. LPA observed facility is meeting regulations for medication records perTitle 22 Sections 87465 and 87506. This department had investigated the complaint alleging that staff mishandled the residents medication records. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. No deficiencies cited. Exit Interview conducted and a copy of this report provided.