Complaint Investigation Report

W2 stated the incident was discussed with facility staff and staff explained C1’s personal rights and something about a podiatrist. S1 stated during interview C1 normally refuses to get his toenails cut; however, when C1 agrees he only wants a specific person to cut them. S1 stated a conversation was held with W1 and a resolution was agreed upon to get a referral for a podiatrist and include C1’s responsible party. Based on interviews and record review all parties involved had resolution prior to complaint.

Al though the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.