Complaint Investigation Report

Client #1 (C1) has no complaints with the facility and receives everything needed, Client #2 (C2) agreed to being treated well, Client #3 (C3) is non-verbal and Client #4 (C4) agreed that she drinks water, tea and coffee. C1 stated that C4 took everything from everyone and was messing with everyones head. S2 and S4 stated that C4 had aggressive behaviors, would leave the facility through the day and force staff to have to follow him/her throughout the neighborhood. S1 and S2 stated that C4 would attempt to take items like jewelry, food, gifts, and clothing from any and everyone at the facility. C4 take others foods, would overeat to the extend of being hospitalized. S1 and S2 would utilize CRP and Portia Bell Hume Behavioral Heath and Training Center as crisis intervention for C4's behavior 2-3 times a week. Around 08/2020 to 09/2020 RCEB's Case Manager, Gaby Solis relocated C4 to a more appropriate facility in Antioch, CA.

Although the allegation(s) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are unsubstantiated. Exit Interview conducted and a copy of this report provided to Kevon Moreau, Administrator.