Complaint Investigation Report

Allegation: Staff mismanaged resident’s medication

During investigation, staff (ADM) and reporting party (RP) confirmed with LPA that staff failed to timely pick-up resident’s prescribed medication (Mavyret) and timely administer the medication to the resident (R1).

Review of R1’s centrally stored medication logs dated October 2023 showed R1’s prescribed medication started on 02/23/24 and was discontinued on 04/19/24. Witness (W1) also stated that facility staff failed to timely pick-up and administer R1’s prescribed medication (Mavyret).

Based on LPA’s observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) that staff mismanaged resident’s medication was found to be substantiated.

Deficiency is cited per Title 22 California Code of Regulations and listed on LIC9099D.

Failure to submit proof of correction (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties .

Exit interview conducted. Appeal Rights and a copy of this report provided.