Complaint Investigation Report

Interview with staff indicated that resident would refuse to shower and staff would encourage resident to shower. R3 stated would need assistance with shower. End of shift report shows that either showers were given to R3 or refusal was documented in July and early August of 2021. Narrative charting revealed that R3 was cleaned up or showered after accidents.

Interview with resident revealed that there was feces on the carpet before. Interview with staff indicated that feces were cleaned. On 8/12/2021, LPA did not observe R3's room carpet had feces.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted. A copy of this report provided.