Complaint Investigation Report

Allegation: Resident care needs not being met – Unsubstantiated

The Department has investigated this allegation and per records review and interviews and found that facility staff assisted resident to self-administer medication, inappropriate interaction to R1 was not witnessed or observed by other staff in subject time period or at other time.

Allegation: Facility staff did not administer medication timely – unsubstantiated

The Department has investigated this allegation and per records review and interviews and found that facility staff should not administer medication Morphine to resident. The Hospice Care Plan clearly indicated that “Do not use until directed by hospice”.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did occur, therefore the allegations are unsubstantiated.

No deficiencies cited. Exit interview conducted with Executive Director and a copy of this report provided.